Orders are processed once payment has been received – depending on the payment method chosen, this may happen immediately (online payments) or once the funds have been credited to our account (traditional bank transfers). All payments on our platform are secure and encrypted (TLS).

PAYMENT METHODS

Bank transfer

Traditional bank transfer is a standard payment method available for all customers.

Bank transfer details:
Recipient: Parfum Company Sp. z o. o. S.K.A.
Bank account number: PL 19 1090 2590 0000 0001 3079 5037
Reference: Number of order / proforma / invoice 

After placing your order, you will receive:

• bank account details
• total amount to pay
• payment reference number

The order is processed once the payment has been credited to our account. Due to international transfers (EU and outside EU), the processing time may vary depending on the banking system and usually takes 2–5 working days.

 

PayPal

Payments can be made via PayPal – one of the most widely used and secure online payment systems worldwide.

After selecting this method, you will be redirected to PayPal, where you can complete the payment using:

• PayPal balance,
• linked bank account,
• payment card.

PayPal provides fast and secure transactions with buyer protection features, ensuring a safe purchasing experience.

 

REFUNDS

In case of order adjustments (e.g. missing items in the final shipment), refunds are processed using the same payment method used for the original transaction:

• PayPal → refund to PayPal account
• Bank transfer → refund to bank account

Refunds are processed within up to 14 days from the date of issuing a corrective document.